Terms of Use

These Terms of Use (“Terms”) govern access to and use of the services (“Services”) provided on the electronic platforms, including the mobile application and/or website, operated under the name Unitic Exchange (“Platform”).

The Services are provided and the Platform is operated by Unitic Private Limited, a company incorporated under applicable laws of India (“Company”, “we”, “us”, or “our”). The underlying technology, software, and infrastructure of the Platform may be owned, licensed, or operated by affiliated entities or third-party service providers as applicable.

By clicking “I Agree” to these Terms of Use, or by accessing or using the Services provided by Unitic Exchange (“Platform”), you (“User” / “You”) confirm that you have read, understood, and agreed to be bound by these Terms of Use, along with our Privacy Policy, Trading Policy, and KYC–AML Policy (collectively, the “Standard Terms”).

If at any time you do not agree with any part of the Standard Terms, you must immediately cease accessing or using the Services. Unitic Exchange reserves the right to suspend or terminate your access to the Services in such circumstances.

Any additional or product-specific terms (“Specific Terms and Conditions”) shall be deemed to supplement and form an integral part of these Terms of Use. In the event of any inconsistency between these Terms and the Specific Terms, the Specific Terms shall prevail to the extent of such inconsistency.

We reserve the right, at our sole discretion and at any time, to modify, update, add to, or remove any part of the Services or the Standard Terms, with or without prior notice. You are advised to review the Standard Terms and related policies periodically, including prior to registration and before undertaking any transaction on the Platform. Your continued use of the Services following any such changes constitutes your acceptance of the revised Terms. If you do not agree with any modifications, your sole remedy is to discontinue use of the Services.

Unitic Exchange shall not be liable for any loss or damage arising from modifications to the Services or Standard Terms.

In the event of any change in applicable laws, regulations, or governmental or judicial directives in India that renders the dealing, trading, holding, storing, or transacting in cryptocurrencies (including through Indian fiat currency) illegal, prohibited, or invalid, these Terms shall automatically terminate with immediate effect from the date of such change, without any further notice or liability on Unitic Exchange.

You expressly represent and warrant that you are fully aware of the current regulatory and legal status of cryptocurrencies in India, and you understand and accept all associated risks. By using the Services, you acknowledge and agree that cryptocurrency transactions involve significant risk, including but not limited to price volatility, regulatory uncertainty, and potential loss.

You further acknowledge and accept that you may incur partial or total loss of your crypto assets and/or fiat balances, including due to market movements, technical issues, regulatory actions, or seizure by authorities. Assets held in your Crypto Custody Wallet (as defined in the Trading Policy) are subject to these risks, and Unitic Exchange shall not be responsible for any such losses to the fullest extent permitted under applicable law.

We only act as a service provider and information intermediary of User transactions on third party Crypto platforms. In case of any technical or manual error including but not limited to downtime and/or unavailability of the Services, We will take reasonable steps of correction to restore the Services.

If such correction creates a liability on You or You suffer any losses or damages, You will be required to incur that liability, loss or damages. We/ the Platform hereby disclaims liability for any such error or correction thereof, and no recourse may be had by User against Us for any such error or correction.

To access and use the Services or create a User Account on Unitic Exchange, you represent and warrant that:

All Content available on the Platform is provided for general informational and educational purposes only and should not be construed as investment, financial, legal, or tax advice.

You acknowledge that:

Unitic Exchange may integrate or provide access to third-party services, platforms, or resources (“Third-Party Services”) to facilitate the Services.

You acknowledge and agree that:

You further agree to comply with all applicable terms and conditions of such Third-Party Services and waive any claims against Unitic Exchange in connection with disputes arising from such services.

To access and use the Services of Unitic Exchange, you are required to create a User Account and complete applicable identity verification and KYC procedures as mandated under relevant laws and internal policies. You agree to provide accurate, complete, and up-to-date information at all times, and acknowledge that Unitic Exchange may request additional documentation or verification, either directly or through authorized third-party providers, to ensure compliance with legal and regulatory requirements.

You confirm that you are the sole and lawful owner of your account and shall not share, transfer, or permit any third party to access or operate it. You are solely responsible for maintaining the confidentiality and security of your login credentials and for all activities conducted through your account. Unitic Exchange may require enhanced security measures, including two-factor authentication, and shall not be liable for any loss arising from unauthorized access resulting from your failure to safeguard account information.

Where applicable, you may be required to link a bank account in your own name for fiat transactions, and you agree not to use third-party financial accounts. You must ensure that all personal and financial details provided remain accurate and updated, and Unitic Exchange shall not be responsible for any consequences arising from incorrect or outdated information.

Unitic Exchange reserves the right to monitor account activity and, at its discretion, restrict, suspend, or terminate accounts in case of non-compliance with these Terms, legal requirements, or internal risk policies. Accounts that remain inactive for a prolonged period may be classified as dormant and handled in accordance with applicable laws, including the application of fees or treatment as unclaimed assets where required.

You represent and warrant that you are legally eligible to enter into a binding agreement, are not prohibited by any applicable law or sanctions, and are using the Services on your own behalf with lawfully owned funds. You further undertake to comply with all applicable laws and these Terms at all times, and acknowledge that Unitic Exchange may take necessary actions, including freezing or closing accounts, to comply with legal or regulatory obligations without incurring liability.

By availing the Services of Unitic Exchange, you agree to pay all applicable fees, charges, commissions, and costs associated with your use of the Platform, as may be displayed on the Platform or otherwise communicated to you from time to time. Such fees may include, but are not limited to, trading fees, transaction fees, withdrawal fees, deposit charges, network fees, and fees charged by third-party service providers. Unitic Exchange reserves the right to revise, modify, or update its fee structure at any time, and such changes shall become effective immediately upon being published on the Platform.

You acknowledge that certain transactions, including deposits, withdrawals, or payments made through banks or payment gateways, may be subject to additional charges imposed by your bank, payment service provider, or intermediary, and Unitic Exchange shall not be responsible for such charges or any issues arising in connection with such services. All payments made to Unitic Exchange shall be in accordance with applicable laws, and you shall be solely responsible for ensuring compliance with any legal or regulatory requirements relating to such payments.

All fees quoted on the Platform are exclusive of applicable taxes unless otherwise specified. You agree to bear all applicable taxes, including but not limited to Goods and Services Tax (GST), duties, or any other statutory levies that may be imposed under applicable law from time to time. Unitic Exchange reserves the right to levy and collect such taxes in addition to the fees, and to revise the same in the event of any change in law or regulatory requirements.

You acknowledge and agree that you are solely responsible for determining, reporting, and fulfilling all tax liabilities arising from your use of the Services, including the holding, transfer, or trading of digital assets. Unitic Exchange does not provide tax advice and shall not be responsible for determining the applicability of taxes to your transactions or for reporting or remitting such taxes on your behalf, except where required under applicable law.

Where required by law, including under the Income-tax Act, 1961 or any applicable regulatory framework, Unitic Exchange may deduct or withhold taxes, including tax deducted at source (TDS), on transactions carried out on the Platform. In such cases, you shall be responsible for claiming any applicable credits, refunds, or exemptions from the relevant tax authorities. Where you are required to deduct or withhold any taxes, you agree to provide Unitic Exchange with appropriate documentation evidencing such deduction and deposit.

Unitic Exchange may act as an intermediary or facilitator for certain transactions executed on the Platform. To execute user instructions efficiently, Unitic Exchange may place corresponding orders with third-party exchanges, liquidity providers, or service partners. You acknowledge that such transactions may involve multiple legs, execution layers, or third-party interactions, and applicable fees, spreads, or charges may be included in the final transaction value communicated to you prior to execution.

You further acknowledge that Unitic Exchange may provide transaction confirmations, statements, or contract notes detailing executed trades, including pricing, fees, and applicable taxes. You agree to review such records promptly and notify Unitic Exchange of any discrepancies within a reasonable period, failing which such records shall be deemed accurate and binding.

You agree that any external services used by you to access the Platform, including internet services, telecom providers, or device-related services, may levy separate charges, and you shall be solely responsible for bearing such costs.

The use of Unitic Exchange Services involves significant risks. By accessing or using the Services, you acknowledge and agree that cryptocurrencies and digital assets are not recognized as legal tender in India and operate in a largely unregulated or evolving regulatory environment. The Reserve Bank of India and the Government of India have issued advisories cautioning users about risks associated with such assets, and you agree to use the Services entirely at your own risk and discretion, with full awareness of the absence of guaranteed regulatory protection or recourse.

You acknowledge that transactions involving digital assets are generally irreversible in nature and, once initiated, cannot be cancelled, modified, or reversed, and Unitic Exchange shall not be liable for any loss arising from erroneous, unintended, or unauthorized transactions initiated by you.

You understand that the value of cryptocurrencies and digital assets is highly volatile and may fluctuate significantly due to market conditions, liquidity, demand and supply dynamics, regulatory developments, and other external factors, and you may incur partial or complete loss of funds.

You further acknowledge that such assets are not backed by any government, including the Government of India, and are not classified as legal tender or regulated financial instruments, and that the legal and regulatory framework governing them remains uncertain and subject to change, which may adversely impact the availability, legality, or value of such assets and the Services.

You acknowledge that cryptocurrencies operate on decentralized blockchain networks that may be subject to technical risks including network congestion, system failures, forks, protocol changes, or loss of confidence in the underlying technology, and that digital assets and platforms may be vulnerable to cyber-attacks, hacking, phishing, malware, or other malicious activities.

While Unitic Exchange implements reasonable security measures, it does not guarantee absolute protection and shall not be liable for any unauthorized access, loss, or damage arising from such incidents.

You agree that it is your sole responsibility to assess whether your financial condition, risk tolerance, knowledge, and experience are suitable for engaging in digital asset transactions, and that you shall not rely on any expectation of guaranteed returns, profits, or performance.

Unitic Exchange does not provide financial, investment, legal, or tax advice, and any information provided through the Services is for informational purposes only. You acknowledge that there may be additional risks that are not presently known or foreseeable, and you assume full responsibility for all such risks.

All Services, information, and content provided by Unitic Exchange are offered on an “as-is” and “as-available” basis without any warranties or guarantees of any kind, and Unitic Exchange does not guarantee uninterrupted, error-free, or secure operation of the Services.

To the fullest extent permitted by law, Unitic Exchange and its affiliates shall not be liable for any direct or indirect losses, including loss of assets, profits, data, or revenue arising from the use or inability to use the Services, including due to system failures, delays, inaccuracies, or service interruptions.

Unitic Exchange shall also not be responsible for the actions or failures of third-party service providers, blockchain networks, or external platforms, or for events beyond its reasonable control.

You acknowledge that laws and regulations relating to digital assets may change at any time and may restrict or prohibit the use of the Services, and Unitic Exchange shall not be liable for any resulting consequences, including loss of access to your account or assets.

You further acknowledge that Unitic Exchange acts solely as a facilitator or intermediary for executing user instructions and does not function as a bank or custodian guaranteeing asset value, and by using the Services, you authorize Unitic Exchange to act as your limited agent for such purposes.

By continuing to access or use the Services, you confirm that you have read, understood, and accepted all risks and disclaimers set forth herein and that you are solely responsible for your decisions and actions.

You expressly acknowledge and agree that your use of the Services and the Platform is entirely at your own risk, and that all Services are provided on an “as-is” and “as-available” basis without any warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or reliability.

Unitic Exchange does not guarantee that the Services will be uninterrupted, secure, error-free, or that any information or data provided through the Platform will be accurate or complete.

To the fullest extent permitted under applicable law, Unitic Exchange, including its affiliates, directors, officers, employees, agents, and partners, shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or digital assets, arising out of or in connection with your use of or inability to use the Services, even if advised of the possibility of such damages.

Unitic Exchange shall also not be liable for any loss resulting from delays, system failures, inaccuracies, interruptions, unauthorized access, or actions of third-party service providers.

In circumstances where liability cannot be lawfully excluded, Unitic Exchange’s liability shall be limited, at its sole discretion, to re-supplying the Services or paying the reasonable cost of having the Services supplied again.

Without prejudice to the foregoing, the total aggregate liability of Unitic Exchange for any claims arising out of or relating to the Services shall not exceed the total fees paid by you to Unitic Exchange during the six (6) months immediately preceding the event giving rise to such claim.

Notwithstanding anything to the contrary, Unitic Exchange shall not be obligated to take any action or make any payment if it reasonably believes that doing so would result in a violation of any applicable law, regulation, or governmental directive, and it shall not be liable for any losses arising from such actions taken in good faith.

You agree to indemnify, defend, and hold harmless Unitic Exchange, its affiliates, subsidiaries, and their respective directors, officers, employees, agents, contractors, and representatives from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or in connection with your use or misuse of the Services, your breach of these Terms, your violation of any applicable laws or regulations, or your infringement of any rights of any third party, including intellectual property or proprietary rights.

This indemnification obligation shall apply to any claims brought by third parties as well as any regulatory or governmental actions and shall survive the suspension or termination of your account and your continued use of the Services.

To the fullest extent permitted under applicable law, you hereby irrevocably and unconditionally release, discharge, and waive any and all claims, demands, actions, liabilities, damages (including direct, indirect, incidental, consequential, or punitive), costs, and expenses (including reasonable legal and attorney’s fees) against Unitic Exchange, its affiliates, subsidiaries, directors, officers, employees, agents, licensors, partners, and service providers, arising out of or in connection with your access to or use of the Platform, Services, content, or digital assets.

This release includes, without limitation, any claims arising from errors, omissions, inaccuracies, delays, service interruptions, unauthorized access, loss of data or digital assets, system failures, or any acts or omissions of Unitic Exchange or third-party service providers.

You further expressly waive any rights or protections, whether statutory or otherwise, that may limit the scope or effect of this release.

Unitic Exchange’s failure or delay in exercising any right, power, or remedy under these Terms shall not constitute a waiver of such right, power, or remedy, nor shall any partial exercise preclude any further exercise of the same or any other right.

No waiver of any provision shall be deemed effective unless expressly made in writing, and any such waiver shall not be construed as a continuing waiver of that or any other provision.

You agree that your obligations under these Terms shall remain in full force and effect notwithstanding any delay or omission by Unitic Exchange in enforcing its rights.

Unitic Exchange reserves the right, at its sole discretion, to suspend, restrict, block, cancel, or reverse any transaction and/or your access to the Platform and Services at any time, with or without prior notice, if it reasonably determines that you have breached these Terms, violated applicable laws, or engaged in suspicious, fraudulent, or unauthorized activities.

Such actions may also be taken in response to legal or regulatory requirements, directions from law enforcement or government authorities, technical or operational concerns, security risks, or force majeure events.

You acknowledge that in such circumstances, your access to funds, digital assets, or account features may be limited, restricted, or suspended, and Unitic Exchange shall not be liable for any resulting loss or inconvenience.

You may request termination of your account at any time, subject to the completion of all pending transactions, settlement of all outstanding dues, and withdrawal or disposition of any remaining fiat or digital assets held in your account. Unitic Exchange shall not be responsible for any losses arising from your failure to complete such actions prior to account closure.

Upon suspension or termination of your account, Unitic Exchange may freeze or restrict access to any balances, digital assets, or services associated with your account for such period as may be required to complete investigations, comply with legal or regulatory obligations, or enforce these Terms.

In cases involving suspected fraud, violation of law, or material breach of these Terms, Unitic Exchange reserves the right to retain, freeze, or transfer such assets to relevant authorities, as required under applicable law.

Unitic Exchange may also suspend, modify, or discontinue any part of the Services, including account access or specific features, at any time for business, operational, legal, or security reasons, without liability.

Where required, Unitic Exchange may retain user data and transaction records in accordance with its legal and regulatory obligations, including for audit, compliance, and dispute resolution purposes.

Upon termination, your right to access and use the Services shall cease immediately. Subject to applicable law and internal policies, you may be permitted to withdraw any remaining eligible assets within a reasonable timeframe.

Unitic Exchange reserves the right to share relevant account information with affiliates, partners, or authorities where necessary to enforce these Terms, ensure platform security, or comply with legal obligations.

If you have any questions, concerns, or queries relating to these Terms, your rights and obligations, or your use of the Platform and Services of Unitic Exchange, you may contact our support team. Unitic Exchange is committed to addressing user concerns in a timely and effective manner in accordance with applicable laws and internal policies.

Email: supports@uniticexchange.com

For general inquiries, feedback, or complaints regarding the Services, you may also reach out to us at supports@uniticexchange.com. We will make reasonable efforts to acknowledge and resolve your concerns within a commercially reasonable timeframe.